Terms and Conditions

Effective Date: 18 September 2026

These Website Terms & Conditions ("Terms") govern your access to and use of the website located at dmlabs.com.au ("Website").

The Website is operated by Digital Marketing Labs Pty Ltd (ABN 98 682 770 789), trading as Dmlabs ("Dmlabs", "we", "us" or "our").

By accessing or using this Website, you agree to these Terms. If you do not agree with these Terms, you should not use the Website.

1. About This Website

The Website provides information about Dmlabs, our digital marketing services and related resources.

Our services may include:

• Google Ads management
• Meta Ads management
• Search Engine Optimisation (SEO)
• Website development
• related digital marketing, analytics, automation and consulting services

Information on this Website is provided for general information and marketing purposes only.

Unless expressly stated otherwise, accessing this Website, submitting an enquiry or booking a call does not create a client, adviser, agency or other professional relationship between you and Dmlabs.

Any services provided by Dmlabs will be subject to a separate proposal, service agreement, statement of work and/or service-specific terms and conditions.

2. Use of the Website

You may use this Website for lawful purposes and in accordance with these Terms.

You must not:

• use the Website for any unlawful, fraudulent or malicious purpose;
• interfere with or attempt to disrupt the operation or security of the Website;
• attempt to gain unauthorised access to the Website, its servers, systems or connected services;
• introduce viruses, malicious code or other harmful technology;
• scrape, crawl, reproduce or extract substantial portions of the Website using automated means without our permission;
• impersonate another person or provide false or misleading information;
• use information obtained from the Website to send unsolicited commercial communications;
• infringe the intellectual property, privacy or other rights of Dmlabs or any third party; or
• use the Website in any way that could damage Dmlabs, the Website or other users.

We may restrict or block access to the Website where we reasonably believe these Terms have been breached or the Website is being misused.

3. Information on the Website

We aim to ensure information published on the Website is accurate and current.

However, digital marketing platforms, technology, pricing, industry practices and online services change frequently. We do not guarantee that all information on the Website will always be complete, accurate or current.

We may update, remove or change Website content at any time without notice.

You should obtain advice relevant to your particular circumstances before relying on information contained on the Website when making significant business, financial or commercial decisions.

4. Service Information and Pricing

Descriptions of Dmlabs services on the Website are intended to provide a general overview of those services.

Unless expressly stated otherwise:

• Website content does not constitute a binding offer;
• displayed pricing may be subject to GST;
• pricing may change from time to time;
• service inclusions may vary depending on the package, proposal or agreement;
• eligibility requirements may apply; and
• final pricing and scope will be confirmed before services commence.

Where there is any inconsistency between information on this Website and an executed proposal, service agreement or service-specific terms, the executed agreement or applicable service-specific terms will take precedence.

5. Enquiries and Bookings

You may be able to submit enquiries or book calls with Dmlabs through the Website.

When providing information through the Website, you agree to provide information that is accurate and reasonably complete.

Submitting an enquiry or booking a meeting does not guarantee that Dmlabs will accept you as a client or provide any particular service.

We may decline an enquiry or proposed engagement at our discretion, subject to applicable law.

6. Marketing Results and Case Studies

The Website may contain:

• case studies;
• client results;
• advertising performance;
• revenue or lead figures;
• return on advertising spend;
• conversion statistics;
• testimonials; or
• examples of previous work.

These examples illustrate results achieved in particular circumstances.

Past performance does not guarantee future performance.

Digital marketing outcomes can be affected by factors including:

• advertising budgets;
• market conditions;
• competition;
• pricing;
• offers;
• websites and landing pages;
• customer demand;
• sales processes;
• creative assets;
• third-party platforms;
• algorithm changes; and
• factors outside Dmlabs' control.

We do not guarantee any particular level of revenue, leads, sales, rankings, advertising performance or other commercial result unless expressly agreed in writing.

7. Intellectual Property

Unless otherwise stated, all intellectual property associated with the Website is owned by or licensed to Digital Marketing Labs Pty Ltd.

This includes, without limitation:

• logos and branding;
• Website design and layout;
• text and copy;
• graphics and illustrations;
• photographs and videos;
• software and code;
• templates;
• downloadable resources; and
• other Website content.

You may view and temporarily reproduce Website content for personal or internal business reference.

You must not copy, reproduce, republish, modify, distribute, sell, license or commercially exploit Website content without our prior written permission, except where permitted by law.

Nothing in these Terms transfers ownership of any Dmlabs intellectual property to you.

8. Third-Party Intellectual Property

The Website may display trademarks, logos, screenshots, interfaces or references relating to third-party platforms and services.

These may include platforms such as Google, Meta, WordPress or other technology providers.

All third-party trademarks and intellectual property remain the property of their respective owners.

Reference to a third-party business, product or platform does not imply endorsement, sponsorship or affiliation unless expressly stated.

9. Content You Provide

Where you submit information, documents, images, logos or other material through the Website, you confirm that:

• you are entitled to provide that material;
• its use by Dmlabs for the purpose for which it was supplied will not infringe another person's rights; and
• the information provided is not knowingly false, misleading, unlawful or harmful.

You retain ownership of your intellectual property.

You grant Dmlabs permission to use material you submit to the extent reasonably necessary to respond to your enquiry, assess your requirements or provide services you subsequently engage us to perform.

10. Third-Party Websites and Services

The Website may contain links to third-party websites, applications, booking systems, social media platforms or other external services.

These services are operated independently of Dmlabs.

We do not control and are not responsible for the availability, security, content, privacy practices or operation of third-party websites or services.

Your use of third-party services may be subject to separate terms and privacy policies.

11. Website Availability

We aim to keep the Website available and operating reliably, but we do not guarantee uninterrupted or error-free access.

The Website may occasionally be unavailable because of:

• maintenance;
• software updates;
• hosting issues;
• internet or telecommunications failures;
• security incidents;
• third-party service interruptions; or
• circumstances outside our reasonable control.

We may modify, suspend or discontinue any part of the Website where reasonably required.

12. Website Security

We take reasonable steps to maintain the security of the Website.

However, no internet-based service can be guaranteed to be completely secure.

You are responsible for using appropriate security measures when accessing the Website, including maintaining current software and protecting your devices and accounts.

13. Privacy

We handle personal information in accordance with our Privacy Policy and applicable privacy laws.

Our Privacy Policy explains how we collect, use, disclose and protect personal information provided through the Website.

By providing information through the Website, you acknowledge that your information will be handled in accordance with our Privacy Policy.

14. Cookies and Analytics

The Website may use cookies, pixels and similar technologies for purposes including:

• Website functionality;
• analytics;
• measuring Website usage;
• improving user experience;
• advertising measurement;
• conversion tracking; and
• remarketing.

Further information about these technologies and how we handle associated information is available in our Privacy Policy and any cookie controls made available through the Website.

15. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other applicable legislation.

Where a right or remedy cannot lawfully be excluded, these Terms apply subject to that right or remedy.

16. Limitation of Liability

To the maximum extent permitted by law, Dmlabs is not liable for loss or damage arising solely from:

• your reliance on general information contained on the Website;
• temporary Website unavailability;
• third-party websites or services;
• unauthorised third-party activity beyond our reasonable control; or
• your use of the Website contrary to these Terms.

To the extent permitted by law, Dmlabs is not liable for indirect or consequential loss arising from use of the Website, including loss of profits, revenue, business opportunities or anticipated savings.

Nothing in this section limits liability where doing so would be prohibited by law.

Liability relating to services purchased from Dmlabs will additionally be governed by the terms applicable to those services.

17. Indemnity

To the extent permitted by law, you agree to indemnify Dmlabs against reasonable loss, liability, damage or costs arising directly from:

• your unlawful use of the Website;
• your material breach of these Terms; or
• material you provide to us that infringes the intellectual property or other rights of a third party.

This section does not require you to indemnify Dmlabs to the extent that the loss was caused or contributed to by Dmlabs' own negligence, breach of contract or unlawful conduct.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

• the Website;
• our business;
• our services;
• technology; or
• applicable legal requirements.

The current version will be published on the Website together with its effective date.

Your continued use of the Website after an updated version is published constitutes acceptance of the updated Terms to the extent permitted by law.

Changes to these Website Terms will not retrospectively change the terms of an existing client agreement unless permitted under that agreement or agreed between the parties.

19. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be read down or severed to the minimum extent necessary.

The remaining provisions will continue to apply.

20. No Waiver

If Dmlabs does not immediately exercise a right under these Terms, that does not mean we have waived that right.

21. Governing Law

These Terms are governed by the laws of Queensland, Australia.

You submit to the jurisdiction of the courts of Queensland and any courts entitled to hear appeals from those courts.

Nothing in this section limits any rights you may have under applicable Australian consumer protection legislation.

22. Contact

If you have any questions about these Terms, please contact: